Shipping & Returns & Refunds

Shipping

Your purchase will be shipped within 2 business days. 

As soon as your parcel is shipped you will receive an email confirmation with tracking details.

Please contact us directly via our contact page for information on international shipping.

We offer FREE SHIPPING on all AU Orders over $100 or flat-rate shipping of $9.95 on AU orders under $100.

Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

Under normal circumstances we aim for:

  • NSW Delivery: 2–5 business days
  • Metro Interstate: 3–6 business days

Please note that any delays with AUSTRALIA POST are out of Astromantique's control.

Any return postage or freight will be at your own cost if you choose to return your order for a refund.

We offer shipping to a few select regions via AUSTRALIA POST.

International Economy Air (approx. 10+ business days between major metro areas)

Rates are;
USA - $16.95
CHINA - $15.50
NEW ZEALAND - $11.50

 

Returns & Refunds

If you receive an incorrect item in your order, please contact hello@astromantique.com.au. You have 14 days post purchase date to let us know and we will ship the correct item to you as soon as possible.

Change of mind? Please contact us within 24 hours of purchase and we will endeavour to accommodate your request.

Kindly note that for all Tarot Reading Services, since this is a personalised service, unfortunately, refunds are not available.